The Art of Running a Veterinary Practice: What Decades in Leadership Teach About People, Systems, and Care By Andrew Kaiser of Quincy, IL
Running a veterinary practice is something you learn over time, not something you fully understand at the beginning. When I started out in veterinary medicine in the mid-1970s, I thought success would mostly come from medical knowledge and technical skill. Those things are important, but they are only part of the picture. Over the decades, […]
Listening First: Why the Best Veterinary Care Starts with Understanding Clients and Supporting Your Team By Andrew Kaiser of Quincy, IL
When I look back over my years in veterinary medicine in Quincy, one thing stands out more than anything else. It is not a single surgery or a rare case, although there have been many of those. It is not even the advancements in medicine and diagnostics, although those changes have been remarkable. What stands […]